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  25/09/2018: The New version 18.1SP3 of ScanNav is available
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Version 18.1SP3

Frequently Asked Questions

update: 26-01-2018
Index ScanNav - Questions fréquentes
Notice: This page is an automatic translation from French using Google-Translate.
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You have a doubt, even after consulting the documentation ... you encounter a problem ... The answer is definitely below. Otherwise do not hesitate to contact us

* Install the software from the download and license registration

* Install the software from the CD and license registration

* Dongle Installation without CD (Net-Book)

* Installation of old (*) licenses on a 64-bit version of Windows:

* Installing ENC Primar

* Installing Navionics

* Installation Maptech BSB

* Demonstration cards

* Capture and geo-screen Google Earth

* Problem GPS receiver recognized as a mouse (wild mouse)

* Error "invalid handle" when loading maps

* Problems consideration of the license

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Installation procedure of the software and the license.

Recording with product code:

To activate, start ScanNav and go to the menu "?" -> "Registration / Licence Application"
(If you have not already done so, download the latest version http://www.scannav.com/GB/download.html )

Then simply follow the on-screen instructions in the window that appears. The easiest way is to use the "Automatic Recording" mode if the PC is connected to Internet.
Otherwise, follow these 3 steps.
1) on the PC for use: click on the button - 1 - and save the resulting file
2) on a connected PC (you must install the demo version ScanNav), click the button -2 - and fetch the file from the first step. Then save the resulting file.
3) on the pc for use: Click the button -3 - and fetch the file from step 2.

On the following screen, fill name / first name and email, as well as the product code provided in your order to validate the license.

You can save up to 2 pcs with the same code

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Installing the software with the dongle and CD.

Be sure to install the drivers for the dongle. These are on the CD that came with the dongle.
A small light (sometimes low) at the end of the dongle shows the correct installation of the dongle.

From the DVD ScanNav Version 14.0 or higher: (works on all versions of Windows)
-Click on the "install the dongle" window that opens by inserting the CD button. A window opens and closes quickly. And only then, plug the dongle. The detection procedure Windows starts. Click Next to each step (useless to ask him to look on the internet)
It is also possible to pick up the drivers manually in the \ Installer \ DriversDongle CD-Rom. Select the subdirectory 32 or 64, depending on your version of Windows (32 or 64 bits)

DVDs (or CDs) oldest: (Some problems on Windows 8)
On standard 32-bit versions of Windows, click the "install the dongle" window that opens by inserting the CD. Then plug the dongle, which will trigger the detection procedure new Windows device. Click Next to each step (useless to ask him to look on the internet)
On 64-bit versions of Windows Vista and 7, it will have to specify the location of the drivers if it is not automatically: they are in the "Installer \ DriversVista64bits" CD-ROM.

Download: (works on all versions of Windows)
If you have misplaced your DVD, or if it is too old to contain the 64-bit or Windows 8 drivers, you can download the latest version of the drivers on the following link:
http://www.scannav.com/Packages/driversdongle.zip
Once downloaded and unpacked the archive, go to the directory "driversdongle" and double-click the "setup.exe" file. It is also possible to pick up the drivers manually in directories 32 or 64, depending on your version of Windows (32 or 64 bits).
As for the installation from the DVD, it is necessary to connect the dongle after installing the drivers.

What if the dongle is not installed:
In case you have not installed the dongle the first time, Windows may assign a bad driver, it will uninstall. To do this, go to the Device Manager (the dongle is plugged in), and locate a yellow icon that will be shown as "unknown device" or "dongle Spark", click with the right button, then:
  • if you are on a 32-bit version of Windows: choose "Uninstall", then unplug the dongle, plug it, and follow the procedure for detecting new device Windows (you must first have the procedure described above "install dongle ")
  • if you are on a 64bit version of Vista or Windows7 / 8: choose "update driver" then "search for the driver on my computer", then click "Browse" and set up the folder "Install \ DriversVista64bits" CD-ROM, and continue by clicking "Next".

Then you must register the license on the Internet to activate. We need the dongle is connected. The PC used for recording can then be used with this license without requiring the dongle, and the same license can be used on any PC with the dongle connected.
Click on "Get License"
ScanNav-or go to the menu "?" => "Registration / Licence Application"

Then simply follow the instructions on the screen. The easiest way is to use the "Automatic Recording" mode if the PC is connected to Internet. Otherwise, follow these 3 steps:
1) on the PC for use: click on the button - 1 - and save the resulting file
2) on a connected PC (you must install the demo version ScanNav), click the button -2 - and fetch the file from the first step. Then save the resulting file.
3) on the pc for use: Click the button -3 - and fetch the file from step 2.

On the following screen, fill name / first name and email, as well as the product code on the label inside the box dvd (or whoever was sent to you by email) to perform validation of the license.

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Dongle installation without CD.

Just copy the contents of the CD-ROM with USB or another. Install directory is sufficient.
Then run the executable CDInst.exe contained in the Install directory, and then click "install dongle" BEFORE plugging the dongle.

In case of problems of recognition refer to the previous chapter

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Installation old (*) licenses on a 64 bit version of Windows:

The licenses of the old version of ScanNav were distributed via a registry file. Almost all versions of Windows were then 32bits, a simple double-click on the file sufficient to activate the license.
64bit versions of Windows have appeared since, and management of the register is slightly different, this requires a slightly more complex manipulation to introduce the old (*) licenses:
  1. Click Start, click Run in the Windows Start menu
  2. In the Open box, type% systemroot% \ syswow64 \ regedit, and then click OK.
  3. In the window that opens, click the "File" menu and then "Import"
  4. Browse the file system to get your license file (. Reg extension) and click Open.
(*) This problem does not exist on updated versions licenses ScanNav recording mode has been adapted.

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Installing ENC Primar

NEW: from version 11.5, see the new procedure here: DocInstallENC.pdf

Result is still valid for older versions:

Simplified procedure:
A zip file you download is provided during checkout. Just unzip the archive on your hard drive, then insert the file enc.pmt ENC_ROOT directory in your library card. For updates, please refer to the standard procedure with S63Install tool.

Standard procedure:
2 files permit.txt enc.pmt delivered and must be copied into the directory or ENC_ROOT be installed ENC (see documentation S63Install). Copy them instead of existing files.

The download tool of ENCs with documentation are included in the installer ScanNav. They are accessible via the Windows Start menu in the ScanNav directory:
- S63Install Documentation: Documentation
- S63Install: tool download / update

The tool still some small teething problems, and follow the instructions carefully.

Alternatively, you can also use the Online Service Primar which implies then copy the directory and files in the right place. You can access it via the catalog of primar by clicking on the button with a small globe, and completing your User allowed

CAUTION: When new orders, new license does not include the old cells out of date. In order to continue to use these cis, the easiest way is to use a different new cells ENC_ROOT directory, so you can treat them independently including 2 in the ScanNav library.
For example, if your file for old ENC is "C: \ Maps \ ENC_ROOT", you can use "C: \ Cartes2 \ ENC_ROOT"

It is then necessary in ScanNav insert cells in the library card ScanNav fetching the file enc.pmt in ENC_ROOT directory there or you have copied, which will insert all the cells in a single operation:

  • Open the library card: use the first button on the toolbar Or the "File" menu -> "Library Card"
  • In this new window, use the "File" menu -> "Insert card or library"
  • In the file dialog that opens, locate the ENC_ROOT directory
  • Select the file enc.pmt and click the "Open" button

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Installing Navionics

NEW: from version 11.5, see the new procedure here: DocInstallNavionics.pdf

Result is still valid for older versions:

Navionics charts are distributed on SD card or CF-card, and require specific Navionics player to be able to decode (A standard drive is not enough).

  • Insert the SD or CF in the drive and connect it to a free USB port
  • Windows will detect 3 new readers. (Eg E: F: and G:, variable depending on discs or other devices already present)
  • Normally, the first letter corresponds to the CF-card and the 2nd to the SD card but that can change.
  • The cards are in the subdirectory [X]: \ Navionic \ Charts (replace [X] by the reader).

How to release a USB port:
You can read the cards directly from the carrier, or copy the entire contents of the media on your hard drive (do not remove the drive), and then tell ScanNav to get them on the hard drive rather than the support USB. This frees up a USB port in use, and accelerate a bit accesses. It will, however the reader with the original physical media inserted is connected at startup to initialize the decryption cards.

To insert the cards in the library:
  • Open the library card: use the first button on the toolbar Library Or the "File" menu -> "Library Card"
  • In this new window, use the "File" menu -> "Insert card or library"
  • In the file dialog that opens, get the cards (extension files. Nv2) wherever you have copied or the original drive.

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Installing maps Maptech

The Maptech cards are distributed on CD-ROM and must be registered in order to use them. The system is completely independent of the ScanNav license Maptech authorize the release of 2 pcs.

See the complete procedure here: Inst-Maptech-DVD.pdf

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Demonstration boards

Installing ScanNav comes only a small scale base map. To test with detailed maps, you can use free maps free U.S. and Brazil, downloadable on their respective websites:

1) the NOAA ENCs U.S.: http://www.charts.noaa.gov/ENCs/ENCs.shtml
Read legal information (disclaimer) and go down the page to click the "Proceed to Download" button
On the new page, click the link for ENCs "Click Here to Download NOAA Electronic Navigational Charts. "And then follow the instructions. You then have the choice of different areas to download. Or download the full, by clicking on "All" or a full report by clicking the corresponding state, or when cell by cell.
The result of your selection will be downloaded to decompress a clean directory on your computer as a zip file.
Then in ScanNav:
  • Open the library card: use the first button on the toolbar Library Or the "File" menu -> "Library Card"
  • In this new window, use the "File" menu -> "Insert card or library"
  • In the file dialog that opens, locate the ENC_ROOT directory
  • Select CATALOG.031 file and click the "Open" button, which will insert all the cards in the library.
2) the U.S. NOAA Raster: http://www.charts.noaa.gov/RNCs/RNCs.shtml
Select the site to download the maps, which will bring you to unzip a zip file on your computer (download procedure similar to that described above ENCs).
Then in ScanNav:
  • Open the library card: use the first button on the toolbar Library Or the "File" menu -> "Library Card"
  • In this new window, use the "File" menu -> "Insert card or library"
  • In the file dialog that opens, locate the unzipped directory
  • Select all files with extension. "KAP" then click the "Open" button (use the classic Windows multi-selection with Ctrl key on the keyboard and then click on each element, or "<Ctrl> A" for all select.
3) Raster Maps of Brazil: https://www.marinha.mil.br/chm/chm/dados-do-segnav/cartas-raster
The maps can be downloaded individually. Scroll down the page to view the list and click on the maps link you want to download, which will bring many individual zip files (one for each card). You can unzip all in the same directory to facilitate insertion into ScanNav. Then in ScanNav, use the same procedure as Raster maps Noaa described above.

4) French Coasts Protected Areas charts:
Le SHOM diffuse les cartes des Aires Marines protégées des côtes Françaises libres de droit. Ses cartes ont été converties au format SnMap et peuvent servir de cartes de démonstration. Ne pas utiliser pour la navigation. Vous pouvez les télécharger sur les liens suivants:
- Installer pour la version Windows: http://www.scannav.com/PacksRaster/download/PackAiresMarines.exe Double-cliquez sur le fichier téléchargé, puis suivez les instructions affichées à l'écran.
- Format zip pour ScanNav Compagnon: http://www.scannav.com/PacksRaster/download/PackAiresMarines.zip  Suivez les instructions de la documentation de Compagnon

5) New Zealand Raster Charts:
https://www.linz.govt.nz/sea/charts/nzmariner-official-raster-navigational-charts-rncs

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Screen capture Google-Earth

A video tutorial detailing the steps is available at the following address:

http://www.scannav.com/videos/CaptureGoogle.html

Refer also to the documentation in the "Google Earth" Notes update.
(Also available online here )

Web Layers

Please also check to the new Web Layers functionality to overlay satellite images in transparency over your charts
Refer to the documentation available here

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Crazy mouse (Crazy mouse)

Syndrome "mad mouse" is a recurring problem in Windows, recognized by Microsoft.

In some cases, connecting a GPS receiver antenna or other instrument is seen as a mouse and thus creates a conflict with the real mouse, moving the cursor in any direction.

Solution for Windows XP/NT/2000/98

One solution is to parameterize Windows starts to tell him to ignore the serial mouse by adding one of the following options to boot parameters:

/ Fastdetect
/ NoSerialMouse
/ NoSerialMice

A priori, this is for Windows XP / fastdetect. Unfortunately, the docs are not clear, so if it does not work with / fastdetect, use one of the options / NoSerialMouse / or NoSerialMice. For an explanation of startup parameters, see the article http://support.microsoft.com/kb/833721/fr

Here's how:

Must edit the "boot.ini" file located in the root of the boot drive (C: usually)
Foremost, Attention: edit the Boot.ini file is a transaction that little be dangerous if false manipulation. Be careful not to change anything other than what is described below.

This file is a hidden file. You can access it in several ways:

1) First method:
- Use the Windows menu "Start" -> "Run"
- Type "C: \ boot.ini" in the window ==> the file should open with Notepad fichir

2) Second method:
- Click the right mouse button on the desktop, and then click "Properties",
- Select the "Advanced" tab
- Click on "Settings" under "Startup and Recovery" => opening a new window
- Click "Edit" under "System start" ==> This opens the "boot.ini" file in Notepad

3) Third method (recommended for experts NONS) in the display settings: uncheck "Hide protected system files", then open the C: \ Boot.ini file with notepad

Once it opened with one of the above file, you will have content that will look like below:

[Boot loader]
timeout = 30
default = multi (0) disk (0) rdisk (0) partition (2) \ WINDOWS
[Operating systems] multi (0) disk (0) rdisk (0) partition (2) \ WINDOWS = "Microsoft Windows XP Home Edition" / noexecute = optin

==> Add the "/ fastdetect" at the end of the line starting with "multi" option, you will have the following content

[Boot loader]
timeout = 30
default = multi (0) disk (0) rdisk (0) partition (2) \ WINDOWS
[Operating systems] multi (0) disk (0) rdisk (0) partition (2) \ WINDOWS = "Microsoft Windows XP Home Edition" / noexecute = optin / fastdetect

-Save the file
-Reboot.

If the problem persists, try replacing / by fastdetect / or NoSerialMouse / NoSerialMice
And if despite all this continues, there is also another slightly more complex solution by modifying the registry, described here:
http://support.microsoft.com/default.aspx?scid=kb; en-us; q283063

Solution for Windows 7 / Vista

Although priori less frequent than on XP, the problem may also occur on Windows 7 and Vista. The startup procedure Win7 and Vista is different, as indicated above for XP does not work.

Before going any further, first check the version of your GPS driver or USB / Serial adapter. If the driver is not included, you need to download on the manufacturer's website. Most GPS USB and / or serial / USB adapter using the Prolific chip, you can also download the Prolific site

If the problem persists, you can try the procedure explained on the microsoft forum: click here
This procedure involves modifying the Windows registry, so it should be very careful and follow the instructions carefully. Alternatively, you can use the registry file can be downloaded here

  • download file disablesermouse.zip
  • Unzip the downloaded zip
  • Double-click the "disablesermouse.reg" extracted file, and accept the security warnings
  • Redémarer Windows
  • From the comments of the Microsoft forum, it may be that the problem réapparraisse thereafter, in this case repeat the procedure.

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Error "invalid handle" when loading maps

If you have this error message is that you have not followed the procedure ;-)
To insert cards in the card library ScanNav must use the File menu in the "library card" window => "insert cards or library", not "open library" that is made ​​to open library card ScanNav already established.

To open the library card, use the first button on the toolbar , Or "File" menu -> "Library Card".

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Problem of loss of license (fixed in the 13.2 version of the problem)

This problem has been recovered following the latest updates to Windows.

Description: You can activate your product online code, the system tells you that the license has been activated, but outgoing, you are still in demo.

Solution: Enable the license administrator mode:

  • Start ScanNav in administrator mode: Right click on the button ScanNav icon on the desktop, and choose "Run as administrator"
  • Make the registration procedure
  • Leave ScanNav
  • Restart ScanNav in normal mode and check if it is ok.
This problem should not occur from version 13.2

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